Tough day Pat, and your reward sucks :^D Oh well. You'll be rewarded when it's done :^)
edit:
Oh, after wrote the "my day" post, I had adventures with the engineer. I heard him talking on the phone to /someone/, and I hear TeamViewer get mentioned. I immediately become concerned, and start listening in a bit. After awhile, I hear stuff about "online banking", and my WTF!? meter pegged. I go in and ask him what's up, and he gives a confusing explanation of canceling some service he had for his home computer, and I tell him there's no good reason to install TeamViewer on the office computer. He tells the guy on the phone he screwed up with the IT guy, and after the mouse was moving around the screen a bit, he hangs up. I /think/ I got the stuff off the computer, but I'll have to check in the morning. He gets in late, and stays late, so I didn't want to interrupt his work. Hopefully we aren't pwned...