After one month since the first expected delivery day, the seller wrote me that the replacement engine for my chipper is "officially" lost by the transporter.
Sure.
Just two days before, I looked at the transporter's office in my vicinity, found the adress in the telephon anuary and went there to see by myself. Well, it's an appartments building, nothing to do with a warehouse or even just an administrative office.
I ordered an other engine at an other site (this size seems rare and half of them are in back order). Fast sending in about 3 days total, cool.
But friday I waited for nothing, just to get an info on the tracking site of the transporter (not the same), like the delivery is canceled because the end warehouse near me didn't receive all the parcells !
That's right, two is way too many to take care of.
I don't know which one is missing, the engine or its muffler. Or both.
That's only the last occurence. In november I ordered a big come-along for heavy pulling. I finally got it in three different deliveries, by coincidence for two, just four days before the job which has been already reported two times to wait for it.
I'm really fed up with all these shitty transporters who can't or don't want to do their job properly.