Yea, you can get any parts from Jacks, but I like a dealer that knows the products they're selling. It can be hit/miss in general, and particularly with echo, but it's the best shot of getting good info, and service if required. My preferred Stihl dealer is a long way away(~30 miles), but it's a real saw shop. Nothing fancy inside. Amish owned, an old Diston(I think) hanging from the ceiling, and wood floors, but they have every pro Stihl sold in the US on the shelf, and a full range of supplies. Ten+ different felling wedges instead of one or two little ones, chain by the reel, and files sold by the dozen. The owner also *knows* saws. He isn't just a /seller/. As a bonus, they're also cheap. All the other shops are list price. He's a lot more flexible. I love that place.