Wraptor return

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You know there's a lot of ways to market this thing .Somebody like TNT Dave who gets all over the world .Others like riggers .I mean it has more uses than just getting to the top of a tree .

Of course you wouldn't want to just turn somebody loose on it without the proper training .Just tossing out ideas .
 
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As said before I am no sales man OR businessman. I like tinkering and making stuff. I have like 4 or 5 other ideas going right now and run the tree business look after kids. This being said I hear ya Al about needing to market to other industries such as tower workers. I raelly need to invest some time and money into that.

Husabud, it seems strange to me that you are aware of the Wraptor and know what it does (ie effortless ascent) but wouldnt buy one because the guys were not knowledgable. I am not very swayed by salesmen. Im not knocking you in any way but I always thought the device would sell itself, shows how little I understand about retail:lol::lol:
 
Hey I read you loud and clear because I too am a world class tinkerer and puttser . Unfortunately I couldn't sell water to a millonaire who was dying of thirst even if I extended credit .

The thing is don't let some PT Barnum SOB take your idea and run with it ,hang tough .:)
 
Indeed I shouldn't have let the salesmen sway me, but I did. I guess I was looking for a little reinforcement with my ( substantial to me ) purchase. I am nearly a one man show and the real investments I need GRCS,BMG,and Wraptor can put a huge dent in my winter survival. I'll give you a call Next week. Thanks
 
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I hear you on keeping it lean through the winter months. Do you already own a mini?? If so maybe I would get the grapple first, then a Wraptor. FWIW I have a GRCS but hardly ever use it, use the Wraptor every day however the grapple will save your back every time you use it and expedite a job. Wraptor will save energy but doesnt so much save your back which IMO should be the first consideration for any tree guy...
 
That speaks well of you, Paul, to advise buying another man's product ahead of your own. I agree completely, FWIW. I bought my grapple before I bought my Wraptor. I guess when I wear Carl's GRCS out, I'll buy my own. :lol: I've had it nearly two years, and have used it twice, once of which was on his job. I guess maybe I don't really need a GRCS....
 
FJR said:
And here I am thinking about buying a second GRCS! It is cheap for what it does.
Click to expand...

I'm not denying that, it's just that I haven't found a great need for it. I natural crotch a lot so that my groundie has less to deal with. And most of my jobs have only one groundie on site. On the job I used the GRCS on, it was a pine next to a service drop, with a dozen or so long limbs extending out over the lines. Rather than piece them all out individually, I tip-tied them and had my daughter winch them up, cut them loose, and she lowered them. On that particular job, the owner was there, along with two other guys he had to help with clean up. They grabbed the butts and dragged them clear as she lowered them. Worked like a charm, but I don't run up on those very often. If I had my own, I would possibly use it more often, as I am obsessive with taking care of folks' stuff. (Even if it's Carl's....):/:
 
Most tinkerers don't start off as a businessman. Like almost anything else, it can be a learned skill. Being interested helps.
 
With the details listed here, i wouldn't shop SherrillTree either. I was surprised to read that we called Paul to take the unit back too. Yesterday I performed some in house investigation and here are some facts left out of the mix;

On September 27th a customer arrived at a Vermeer dealer in Connecticut and asked to order a Wraptor. That day the dealer called in the order to Sherrill and on the same day we issued the order to Ropetek. From order to delivery the Vermeer dealer waited 7 days (RopeTek's in upper state Virginia). When it arrived, the dealer called his customer and learned that he had called Wraptor and bought one direct (for cheaper) and needed to cancel the order :what: . This is sometimes OUR reality.

In talking to Paul about this matter (by phone, not social media) I understand that the day after shipping our order to CT he returned home with calls on his recorder from virtually every arborist supplier he knew, hunting a Wraptor for somebody. Paul didn't have a new unit in stock (last one sold to Sherrill and shipped to Vermeer Ct). Paul says he suspected that one shopper was calling around to these dealers. The day after shipping ours Paul received a call from an anxious climber in NY saying he "needs a Wraptor pronto ... had ordered one from Sherrill already but not in stock ...cancelled his order." Paul says he offered him one with a nick in it for a discount.

In short, our business is no different than most of yours; you have good and bad with most every day. You deal with it and move on. Paul and i have discussed this matter and will move on as well. Life's too short.

Can't speak for y'all but when my time's up I hope a friend tells my son; "...man, your dad was crazy about trees and tree gear. His catalogs and passion for this industry were infectious. You should hope to find something you love as much."

Could somebody help me there?

Best!
 
So what was the deal about the Wraptor being "too bulky" for the customer, thus the return...that doesn't seem to jibe with the rest of the story, Tobe? Cancelation or return, that part seems fuzzy, too.
 
Yeah, there is a HUGE difference between a cancelled order and a return. Paul specifically said "Sherrill sold a Wraptor to some guy who has had it for 2 weeks and has decided he doesnt want it so wants to send it back. Sherrill wants me to give them a full refund. I have asked if the unit was defective and they say no its "just too bulky" they dont know if the unit has been used but are going to ask the guy." Nothing in that statement jives with your explanation, Toby. That isn't the rest of the story, that's a completely different story. Sounds like you're talking about a completely different situation.
 
Sooooo glad you asked. Cheer's to those who speak before they judge.

Capter 2, final story;

Vermeer Conn. chose not to penalize impatient arborist but asked us, and we in turn to Paul, to return unit ...unused. Someone here sent Paul "emailed request" to return unit (Paul's description, not my direction and yet to have read). Next day Paul receives another order from Sherrill and suggests we ship CT unit to new order. Vermeer Conn. pays shipping and off it goes. 2 weeks later cust wants to return unit "unused" sighting too heavy. Unit arrives to Paul used ...and according to Paul, improperly.

Had Paul called me, customer would have choice to get back Wraptor and pay full ticket. No question. But Paul didn't call us, or ask me/anybody here. Probably felt weird from return request, i dunno. At this time (11/18/11) Paul holds unit for us to call and inform user he owns it.

Chapter 3?

This is retail.

Peace.
 
It's a piece of life-support gear. Too bulky, wrong color, whatever... unless it failed, the customer owns it.
 
This is sounding a bit more logical...convoluted, but logical. Agreed...purchaser who used and then returned as unused does indeed own said Wraptor.
 
Reminds me of all the people running to Lowes before a big storm to buy generators. Of course, after the storm they're lined up to return them.

I'd bet this fellow bought this Wraptor just to take down a tree or two, planning from the get-go to return it.
 
I believe that in some states the law requires a merchant to post their return for refund policies if they are different from what has become accepted as the standard policies regarding goods in general, for example, returns for full refund or exchanges, or goods have to be returned within a certain period of time, etc. Life support equipment, if in fact it it doesn't meet the standard returns criteria, shouldn't that policy need be clearly indicated to folks wanting to purchase?
 
Suggestion, Use the item as it was intended and as per the directions. If you use it otherwise, it is yours.
As I recall if I run around in some panic and buy three chainsaws from different dealers before a storm, I own three chainsaws.
 
Thinking about it now that you mention CT.

I was in there and they told me " A guy just ordered a Wraptor". (they always tell me Wraptor news and ask that I accept calls from people interested in the machine who want to talk to a end user..I'm friendly with them and they are good to me, and if it helps Paul I'm game).

They said the guy just landed a large job dead wooding Oaks with no bucket access. So he wanted a Wraptor.

This is no bullshit!
 
After using mine to run up 3 trees this morning, the orange paint is wearing a little thin. Would that constitute "defective"....and could I get my money back.....or a shiny, new one? I might need a new climbing rope as well, since it's turning orange from the friction non-roller.....:/:
 
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