Wraptor return
- Thread starter PCTREE
- Start date
- Replies 100
- Views 9K
woodworkingboy
TreeHouser
LL. Bean has a return policy of any time for any reason, if you aren't satisfied. It can be a ten year old sweater with a loose thread hanging. Folks must surely abuse that. I returned some boots once and received a replacement because one shoe wore out faster than the other. You know that shouldn't be. 
arborworks1
Treehouser
Rei has the sametype return policy. They just have a garagesale a Few times a year. Alot of my friends pick up really nice gear for cheap at the sales.
I for one rotated a winter and summer sleeping bag for 2 years with the return policy!
The sticker on my Wraptor fell off. Can I get refund???
I for one rotated a winter and summer sleeping bag for 2 years with the return policy!
The sticker on my Wraptor fell off. Can I get refund???
okietreedude
Treehouser
will greg good take back my grcs because its heavy as shit and i have a hard time putting it on a tree by myself? Im sure not. if the guy doesnt want it, he could stick it on ebay or list it on arborist site or treebuss and probably get most of his money.
just like the grcs, if you buy it from someone other than greg, im sure greg has nothing to do w/ the return unless its faulty craftsmanship.
just like the grcs, if you buy it from someone other than greg, im sure greg has nothing to do w/ the return unless its faulty craftsmanship.
CurSedVoyce
California Hillbilly
+1
CurSedVoyce
California Hillbilly
Most companies roll that way these days... you go through the manufacturer to return the item for warranty or refund. That way they stay the middleman with less of a liability on the product.
CurSedVoyce
California Hillbilly
And another thing... If they think the Wraptor is "too bulky" they are doing it wrong 
Dave Shepard
Square peg, round world.
Guy probably pulled the Wraptor up into the tree so he could lower himself to the ground.
CurSedVoyce
California Hillbilly
Still trying to find bulky... nope.. not here... 
<iframe width="560" height="315" src="http://www.youtube.com/embed/-rnmfHtEYaA" frameborder="0" allowfullscreen></iframe>
<iframe width="560" height="315" src="http://www.youtube.com/embed/-rnmfHtEYaA" frameborder="0" allowfullscreen></iframe>
CurSedVoyce
California Hillbilly
Still nope.....
<iframe width="560" height="315" src="http://www.youtube.com/embed/_k1lAf_V5Uk" frameborder="0" allowfullscreen></iframe>
<iframe width="560" height="315" src="http://www.youtube.com/embed/_k1lAf_V5Uk" frameborder="0" allowfullscreen></iframe>
woodworkingboy
TreeHouser
Hell of a vid. Stills should be available in a coffee table book.
SouthSoundTree
Treehouser
Too bulky is bs. Did the customer get wrong dimensions from you pre-purchase? If size was a concern, then it should have been addressed.
For the future, you might post dimensions on your Wraptor website, along with a weight.
REI is a cooperative, Wraptor is not.
Any life support equipment that REI takes back is destroyed. I don't want to buy used life support equipment. Ask any fire station or rescue team if they'd buy used life support equipment. Ask any police officer if he'd accept a used bullet proof vest.
For the future, you might post dimensions on your Wraptor website, along with a weight.
REI is a cooperative, Wraptor is not.
Any life support equipment that REI takes back is destroyed. I don't want to buy used life support equipment. Ask any fire station or rescue team if they'd buy used life support equipment. Ask any police officer if he'd accept a used bullet proof vest.
Paul B
I dig hammocks.
if the retailer didnt have a no quibble replacement warranty with the manufacturer, then THEIR promise is THEIR promise. Nuf said.
MasterBlaster
Administrator Emeritus
What could possibly be wrong with it? How could it fail? How about a used parachute? Same thing?
These things are designed for one time use, only?
R
Rborist1
Guest
Ditto with Paulie!
woodworkingboy
TreeHouser
Paul, could you put that in other words, I don't get what you said.
SouthSoundTree
Treehouser
I don't know how bullet proof vest are designed, really.
My point is life support items are generally not returnable, unless in new condition, and still sometimes not even then.
The wraptor is well backed up, but you don't know if the back-up life support strap was transported in a trunk with a bunch of batteries, with corrosive fumes. You are supposed to explicitly trust your life support equipment.
And as mentioned, there is no telling what kind of fuel was put into the machine, nor what type of load was up on it. It is a winch, really, and could, as was said, have been used for skidding logs.
I vote that Sherrill can accept the return for no reason, and Paul should accept defective equipment for full replacement, but not a defective judgment by the purchaser as to if he whines that it is too bulky. From my experience with it, it is not too bulky at all.
Al Smith
Mac Daddy
Indeed although I think few .However Lowes and Home Depot have the same any reason no questions asked policy .
These returns in the case of power tools are gathered up by a second party concern ,inspected ,repaired if neccessary and resold with a good warrenty at discounted prices.My Milwaukie right angle drill was purchased for less than half the original retail price .
Of course all this doesn't help in the case of the Raptor in question .On that perhaps as a thought if nothing else possibley any lose of money could be partially offset by a reduction in taxes ,really don't know .I'm sure the returned device could be utlized in some method to at least a break even situation .
One thing I'd say you could bet on ,this may be the first case but I'd bet it won't be the last if they continue to sell .
Al Smith
Mac Daddy
More on this. Much thought and time went into this thing .Many PM's from this site ,many e-mails etc etc .Lots of input and ultimently a great and timely device was born end eventualy marketed .Situations such as this isolated incident were bound to arise given enough time .
Sherrils is an arborists supply house one of many I might add .
They don't control the market place though .
I'm not an arborist any more than I'd claim to be a rocket scientist .Just an old rigger than knows how to apply the same methods when it comes to trees .I'd have no reason at all to even deal with Sherrils .
It would seem to me though that Sherrils or no Sherrils the return policy between Wraptor as a product and return policies between a secondary marketer might need some review .Just a thought ,nothing more .
Sherrils is an arborists supply house one of many I might add .
They don't control the market place though .
I'm not an arborist any more than I'd claim to be a rocket scientist .Just an old rigger than knows how to apply the same methods when it comes to trees .I'd have no reason at all to even deal with Sherrils .
It would seem to me though that Sherrils or no Sherrils the return policy between Wraptor as a product and return policies between a secondary marketer might need some review .Just a thought ,nothing more .
Too bulky? "Bulky" is relative. I'd love to have a battery-powered Wraptor that's small enough to fit in one of those line mug pouches you hang off the side of your saddle.......but I guess I'm stuck with this huge, bulky archaic design that takes me to the top effortlessly. C'mon Paul, how much trouble could it be to cut the Wraptor size down to about half? And whilst you're at it, let's do something about the gosh-awful weight of the thing......
Thanks for a wonderful invention, Paul. And I would like to be a tester if/when you do get that pocket-sized, battery-powered model designed.
Oh, and since it'll be battery-powered (thus near silent) could we add an MP3 port so we can enjoy our favorite tunes as we ascend?
Thanks for a wonderful invention, Paul. And I would like to be a tester if/when you do get that pocket-sized, battery-powered model designed.
Oh, and since it'll be battery-powered (thus near silent) could we add an MP3 port so we can enjoy our favorite tunes as we ascend?
MasterBlaster
Administrator Emeritus
THAT will be the next model. It will be battery powered, one time use type of thing. After one use, it will need to be recharged. THAT trade off will allow it to be so small...
THAT will be the next model. It will be battery powered, one time use type of thing. After one use, it will need to be recharged. THAT trade off will allow it to be so small...
Yeah, but to get around that, after the single use, you return it to Sherrill and ask for your money back, stating that it's too small, too quiet, too complicated, too somethingy......then wait a month and order another one.
CurSedVoyce
California Hillbilly
Oh... and make it rechargeable off a USB port
Al Smith
Mac Daddy
Oh you could do it with a right angle drill and big long cord .Just hope it doesn't come unplugged or somebody forgot to pay the light bill and the power gets shut off about half way up or down .That would suck .
