Long, long, long post. I type quickly. And digress. And I live a long way away from other people, at the moment, not talking to a lot of people in a day. I'm sure you all have dealt with similar things and hopefully have some insight.
I am wanting to join TCIA. Its a matter of choosing what I do/ don't get done in a day, as is... this permit, that maintenance, return this call, that email. Running the business, to me, is closer to rocket science than climbing and cutting, which is very tangible and adhere to laws of physics.
I hands-on train the snot out of the crew, unless they are only an extra set of hands for a storm, and still they get a run-down on protocol and site safety meeting. I want them to be self-sufficient, and do things well, not half-assed, or forget to tell me that the truck seat mechanism is broken, leaving me to find out on the way to wreck a terrible maple, or after spending two hours plywooding the chipper out, then another day back in...oh yeah, when I left them to do ground work recently to bid another storm job, neither one of them thought to tell me that they had trouble with the chipper, in the hours left in the day after I returned.. Several hours of F'ing with the chipper (on my dime), another hour plywooding it out, and off to the regular mechanic who can't get to it until the next week. (water got in the gas and the distributor froze up internally when it sat for a few weeks during no-disposal storm work and holidays).
Avoiding screw-ups like this would help me to focus on things only I can do. They are trained to report to me any damage or problems like this, and put a note on the dashboard, so I can put it on my TO DO list. Is that so hard? I can't fix or replace, or pay them to fix or replace something unless I know about it.
I really can use people not to step on my D*&k.
My number one thing is safety. This is my biggest gripe (see the mostly local, very abridged, I'm sure, local accident list, below). The biggest thing is that I was almost killed my ground crew, second to that, I was almost blinded by my groundie's action, which he did for no good reason, and went outside of his training. Thank god for luck and ppe.
My second biggest gripe is that I spend a LOT of time training them on tools and techniques to do the job safely, efficiently, with less back-breaking labor, etc, with a bunch of not-seeing-the-forest-for-the-trees.
Metaphorical example, people do things akin to banging nails and everything else they see because they were asked to get a hammer. Maybe even banging with the side of the hammer (wrong application in the wrong situation).
Me (over Senas): "Employee's name." (Do I have their attention?)
Employee: Yes, Sean. (I train to look to see if someone is in the middle of something important, such as finger pulling the trigger cutting a part a hanging, rigged piece, or I'm changing over my climbing system, focusing on not falling to my death)
Me: Please get the blue 16 oz hammer (If they are new, "behind the drivers seat in the black tool bag, under the shelf").
Employee goes and gets the hammer and starts banging on things, nails, trees, the ground. Worse, employee comes under the tree, unannounced, and starts banging things.
What does their training tell them to do?
Employee: Sean... (hopefully, as trained, they look up into the tree to see if I might be doing something like obviously focusing on securing myself against falling to my death, changing over life-support systems).
me: Yes, Joe.
Employee: I got the hammer you asked for.
Me: Thanks. Let me shake these hangers free. I'll let you know when its safe to come under. (shake limbs free, check for anything I missed), Come under, please, and hang it on the rigging line.
Employee: Coming under
Me: Thank you
At this point I'm not going to mess with a loose block that I might bobble after asking them to come into the death zone/ drop zone.
Employee: Hammer is on the rigging line. I'm/ All clear.
Me: Thank you.
More real world scenario:
I'll ask them to come under and get the pull line pulled out of the dropzone. I'll getting ready to drop the top.
Groundie will come get the line and start pulling on it, leaning on it AMAP, before I'm even ready to put the face-cut in. Maybe this is a shitty, decayed tree with root rot. They are pulling with an 80' lever. Maybe even the other guy will want to join in. I'm just setting up to tip a 20' top, with a hinge that I'm not even ready to make, which will take 40-50 pounds of force to tip.
What that reminds me of is another real happening, rigging a good- sized piece with a block and POW, I got the groundie #1 set up right, and the other groundie #2, on his own volition, decides to grab the rope (what the *&^% would you say to someone that started shoving their feet onto the chip truck pedals and grabbing the wheel while in traffic, because they 'want to help'?). This could have endangered me if the piece didn't drop, and swung the log back into me, as it was rigged as a pendulum on another spar. Why do I want to "drive"? This was a sub-contract crew, climber and groundie, btw. Mostly, I only have to focus on two worker's safety, me and groundie, plus the HO, Neighbor, Lookie-Lou's.
Like...I see someone hammering, I'm going to run over and help him grab the single-person tool so I can swing the same hammer to help.
Safety and people endangering other people #1
Safety and people endangering themselves #2 (stay out of the crush zone for no reason)
-If the get hurt, they're screwed, and I'm screwed, since I've not got a bunch of paperwork to deal with, my WC rates will rise, I'm out a well-trained employee for some times, and now I'm losing money, getting behind schedule, domino domino domino domino
#3 If you're not sure how to do it safely or well, DON'T, ask. I will train you in the professional way to use this tool (recent example a loopie sling can't be used like a dead-eye sling for a base re-direct so I can stand up a long, drooping limb with an overhead block (aka I'll be under a 40' limb, relying on the rigging being set properly and not failing, while he is way the F out of danger, running the mini)).
#4
People working inefficiently. I"ll tell them I'm going to be ready to pull up the 361 in about 3-5 minutes, please get it ready. Shows up in the tree dull when I have to cut hard leaning, barberchair prone limbs, or just normal cutting. Files are always in the file department of the truck. They are trained to hand-file. They are encouraged to put a stroke or two on the saw when refilling, keeping it razor sharp. That's why they get 5 minutes lead time. They are trained on cutting, saw maintenance, and cut all day themselves. I don't think its that hard to remember to check the saw for sharpness, tension, fuel, maybe take an extra 15 seconds to check the air filter (they're Stihls). 5-10 minutes wasted, while I'm hanging in a saddle, after sending down my top-handle. I could have been working while they touch up/ change the chain, on terra firma.
Seems to me that clear, concise, loud communication (and we have had Senas for years now), and paying attention would have avoided this. Loud, clear, and concise (Like "Welcome to McDonalds (attention getter). Order when you're ready (concise communication (message)..."
"I want #2, #5, etc"
"that's a #2, #5...drive up to the second window" (we are on the same page of the plan, now let's work the plan).
drive up, complete plan, move on to the next one.
And for what its worth, the standing order is "Take care of yourself, eat before you're hungry, drink before your thirsty, take time to stretch your muscles after you're warmed up and throughout the day, let me know if you have an important call to make, and we will find 5 minutes for you. They are on the self-regulated, legal, mini-break system usually. Their choice if we take a straight 15 (or whatever) around 1030 and 230 or we take mini-breaks. Same with lunch, if you want to take 15 instead of 30, fine. If the job allows, and you need an hour for lunch to take care of a personal matter (leave the site to pay a bill/ get lunch/ make a long phone call, fine). You need to leave at 430 for an appointment, and its 430, then go, Just let me know that its 415. I'll pack the truck, double check the site, blah blah on my own.
Often during the day, I'll tell them that I'll be self-sufficient for 5-10 minutes or whatever, go drink, eat, stretch, call, text, smoke, etc.
The following is something that I ranted in my head about some, but waited to post, so take that in context before the last two posts, Jon's and Jed's.
I'm a big boy, and can take some heat. I welcome your advice.
I used to work with adjudicated-youth in the deeeep wilderness (at times 2-3 days hike from/ to the next water supply in Big Bend National Park, Texas, for example). I used to see a bunch of gang-bangers and gang-banger wannabe's, ADD, ADHD, XYZ, amongst other kids, get trained to live in the backcountry/ wilderness for a month or more, with a bunch of other kids with attitudes and big issues, hold jobs within the group, etc. Some did better, some worse. They all learned a taut-line hitch for their tarp shelters. They learned half-hitches and such for their survival packs (bound up like an extension of the old brown paper parcels with string using P-cord, then threaded with a piece of webbing for straps).
"Hoods in the woods" kids used to make their own backpacks, "survival packs", out of 2 tarps, 30' of cordage, and a 2" seatbelt strap. If their pack fell apart, or they put it down when it was time to hike, the entire group got to do a 'pack drill'. Which is harder, making a 40 pound pack that will stay together all day, or tie/ untie a running bowline?
I've had to send a staff member and kid to get the sherriff down the river, and other kids into the woods (safest place from a bunch of raging kids with paddles and rocks was where nobody knew where they were). Had they found them, people would have ended up in the hospital or worse.
Do I need a similar tragedy (blunt trauma) on my pretty predictable job? I heard about a groundie on the Seattle eastside who was killed by stupid, avoidable shit (climber had a log mostly cut off, but ran out of gas, climber had groundie come into the death zone for the saw for a refill, and the log peeled off, crushing the groundie to death). Stupid friggin' shit! #1 cause of death in tree work: struck-by! Olympia is a much smaller community than Seattle (granted, I heard about the death on TB). I need to maintain the safety, teamwork, production rep, not the dangerous, shit-show rep.
I've had a wilderness kid tell me he was going to 'brick' me in the face when I was asleep (no tents, only tarps, unless we were in backcountry Canada).
If I hear I'm being a dick and need to treat people differently because I expect them to adhere to the law, common sense, and training, so be it. Its a lot less intense that wondering if you will be 'bricked' in the face in your sleep.
No need to sugar-coat. PNW is known for people being Passive-Aggressive. I'm direct with adults, mostly. Doesn't mean I'm right, just expressing my side.
I would bet dollars to doughnuts that I say Please and Thank You far, far more than an average tree boss, and you know logging bosses are far worse. I can only keep that up for so long. Far longer than I will in the future. They will just have to go work for someone else. One local, small company goes through 50 groundies a year and only screams at people (old logger boss who doesn't know what a lowering line is, according to his 40 year friend, my old boss at SPs).
The straw that broke the camel's back for former employee Gary was when I got pissed because he snuck directly under me from the back side of a huge maple sucker stump, 8' across/ (
90' leaders, half rotten ,and started to try to untie the MS 361 from the rigging line. He was on "stand clear", well out of the dropzone. I had pulled up the 361 to chunk off a log. I didn't hang the lanyard on my harness, rather, left it on the rigging line. I lowered the saw to the ground, climbed down 10', and I was about to pull the the saw back up for the final 361 cut, when I saw him 'hiding' under me. You know how your body and a 2' leaning trunk beneath you blocks a lot of the drop zone, especially directly beneath. What would have happened I simply reached down and started yarding the saw back up, as I was about to do? Could have pulled the chain or dogs into his face, or hands?
What do you do besides fire someone who can't follow safety rules, again and again?
Mostly, since it was Put On Ground Only, he was there to lower and untie some stuff, and in the mean time, he was way out of the dropzone, practicing Simple 3:1 training, and I got him set up to cut firewood (construction company didn't care about wood going, and I was under zero obligation to do anything but make a stump, they will just move it all with their excavators) for his broke sister, with my gear, while I was paying him. I could have had him cleaning the truck. I was trying to help a guy out, again, like so many other times.
Local accidents that I, personally, know of happening in Olympia in the last 8 years,
1 death by electrocution, unknown company, crew bugged out while the guy burned on the line, I hear. hearsay.
1 crushed by machine against truck- my former employee Gary when working for old company.
1 fall from spar to ground
1 nearly cut off thumb (I packed him up to go to the hospital while everyone else stood around arguing with me about giving me glasses (BSI), that could have lead to the guy being eaten by a BC1000, back at work with bandaged hand, so naturally, use your feet (I was the only one who told him NO!!!!!!). Same guy that could barely run a saw was given an MS 660/ 36" bar to limb a felled tree, no chaps, hearing pro, eye pro. He couldn't put the chain back on himself when he threw it. (when I worked for a guy for 2 months when I first got to Olympia)
1 log through occupied nursery wall
1 bad cut to climber from one-handing
all at the same company
One guy riding the failed tree down to the ground, resulting in a broken back.
Partial facial paralysis from a jack-assed move in the truck, resulting in a roll-over. Seems to me likely no seat belts. Was after I left the company after I didn't want to be pushed into the chipper by three hung-over guys charging in with a big top.
The guy who was in my State Parks job previous to me was LifeFlight'ed out after being struck in the head and seizuring by something that 'would have killed anybody else" besides One-Eye Guy (yes, no eye protection)
One eye-Bob lost an eye, no eye pro, logger, small stick.
No-hand Stan was an fluke accident from electrocution (now a RAGING alcoholic, and the hands were the most apparent injury, but there were internal injuries and burns). This was 25 years ago.
Two terribly crushed feet, meaning limps for the rest of their lives. One work related, one working at home related, not tree related
I was almost blinded by an employee going outside of his training.
I had my climbing rope go into the chipper, 30' from the tree, after being EXTREMELY clear about the next work plan, with Call and Respond. When the rope cut, I rebounded up at a huge broken stub that could have hung me from my eye socket.
Groundie almost put a chip truck through an occupied house by working outside of his training. (my friend's loaded chip truck and chipper, at a storm job in Illinois)
I'm sure given time, I could come up with many more.
Again, what I'm learning is to fire people sooner, after less safety infractions and other shit, like "I need to leave early/ come in late because...". That costs me money, headache, productivity loss, scheduling foul-ups, blah, blah.
I figure that laying out the discipline policy and identifying disciplinary infractions and consequences might be the way to weed people out sooner/ get them to get on board or leave, and keep my stress level lower
"Hoods in the woods" kids used to make their own backpacks, "survival packs", out of 2 tarps, 30' of cordage, and a 2" flat webbing strap. If their pack fell apart, or they put it down when it was time to hike, the entire group got to do a 'pack drill', untying and rebuilding their packs. Which is harder, making a 40 pound pack that will stay together all day, or tie/ untie a running bowline? It really isn't like trying to get a sattelite to Mars.
Would it be smart-assed asshole-ish to have an almost 4-year-old teaching adults knots? Dahlia got the clove hitch motion right with only a bit more guidance than I give adults, on her first try. She didn't hold it in one hand while clipping the biner, though. I won't do this, but it crosses my mind.