MasterBlaster
Administrator Emeritus
Difficult's one thing, but not honoring a promotional discount's not cool at all.
Where's Nick?
Where's Nick?
WTF is going on with TS???
Ill address a few of these points.....Out of stocks. We made some mistakes, the store is busy as hell, we have had to turn away some defective inventory...
Ill address a few of these points.
The chainsaw price. Chainsaws have always been excluded from sales and specifically say 'call to order' and cant be ordered through the web. Im not going to argue semantics of promotional copy. We didnt ask you to drive to our store, or bait and switch anybody. If you dont like the price dont buy it. If you can get it somewhere cheaper get it.
Well, if ALL of your ads and emails say everything is on sale then, that means everything. I'm fine with exclusions if they are mentioned before hand. Otherwise it does feel it's kind of bait and switchy.
I did find it cheaper and I did by it cheaper elsewhere. I'm glad that my order means so much to you.
I used to talk you guys up all the time and I'm after this thread I'm going to be done bad mouthing you too. My company is doing great as well and I know what growing pains are like. I just don't need purchasing to be the pain that it has become shopping with TS.
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