Proper thinning, reductions and pruning is something I'm not good at. Very, very few customers would ever spend any money on that in my area anyway. I would like to get practice at it, but it's just not something people want. Removals and hazardous limb removals are about all I can get, try to make those look as good as possible, sometimes it just comes down to what will it take to get the customer to part with some money. Same here, always let the customer know the future problems with their decision, especially in writing and signed if possible.