I got this reply this morning:
Dear Sir,
Thank you for your email and the support of our products. I have reviewed your note below and while I understand your frustration and point of view, there are a couple points I would like to add to the discussion. Generally when a MS201T is broken in and adjusted properly, it will outperform its predecessor the MS200.
Each country is responsible for marketing strategy in that country both for parts and units. The advertisement that is showing up on line in this country offers that kit for $50.00. (Australian Dollars). The difference is when you buy that saw in Australia, STIHL makes a different margin as they sell the unit for over $1,200. Here in North America, new unit pricing has far less margin and we sell the same saw for approximately $600 – 700. (a choice we have made) We in fact can get the kit, the kit however here would be $139.95. I am not sure you want to spend $139.95 plus installation for a kit that may not significantly increase the performance.
At STIHL we are constantly researching and developing better ignitions, carburetors, engines for more performance. When we discover a better way to do something, we introduce it into the factory so our customers can enjoy the benefits. That does not mean that the changes are covered under Warranty or that we made a “mistake” initially.
Before spending the money on the kit, I would suggest you contact your dealer and have them set the saw up the way they were taught at Service School. If they have any questions Our Technical Department is pleased to help out. Or I or one of my Techs can contact the dealership to discuss your particular saw if that is your choice.
I trust this adds some clarity to the situation here in Canada specifically. If you want a kit we can supply it, however not at the price listed for other countries for reasons explained above.
With kind regards
Darrell Martin
National Manager Technical Services