Gordon was very quick to ship my bone...it left the same day I sent the order on the 5th of Feb and it got in Italy on the 10th. Unfortunately it is still in the hands of customs and I can see this and next week go by very easy before they release it for further shipment to where I live. Bottom line: Italy sucks! This is how they manage packages getting in through USPS. I checked a blog where every single person waiting for something coming from outside the European Union, was absolutely pissed off with these people from customs...not to mention when they get it lost forever...disgusting!!! Next time??? DHL or Fed Ex!!!