I don't do follow ups. Not because Im against them. Ive tracked my leads and these days Im running on close to 85% repeat work/strong referrals. Im operating on an additional 5% volume of referrals from other tree companies. I could go and follow up with my random estimates from joe schmoe but most of the time I have found they want to go with the cheapest bid. I cant and wont offer that typically. It leaves me broke. If I was finding that my lost jobs were going to other companies for other reasons, I think id step up my salesmanship and follow up. I did do some follow ups here and there and what I pretty much got was "Well, we liked you and all, and were grateful for the time you spent teaching us, but you came in at a grand, and another company was willing to do it for 650. Can you match that? If so we would love to have you do it"........