squisher
THE CALM ONE!!!!
I will also add that if your saw is healthy you can wack the clutch off with a longhandled barwrench (the ones made to fit in under a full wrap are best) and just your bar smacking against the compression.  This can also be an exercise in frustration though.
				
			
	
 You really cannot count on your dealer for everything and it's ok to be sceptical of their advice sometimes. 
 

