T
Tobe Sherrill
Guest
Friends,
I was just informed that an aluminum ring that we splice into an adjustable friction saver has broken. No one was hurt. Without the broken parts in hand we have yet to conclude whether the ring was abused, defective or of substandard materials, but the worst is to be expected.
All we do know is that the ring WAS NOT MADE or supplied by Buckingham, Petzl or DMM. From a photo that I've seen, the ring appears to match what we have in stock from Kong. If, in the coming weeks it proves out that the ring was defective or of substandard materials there will most likely be a recall issued by the manufacturer.
The ring mentioned is most commonly spliced into our adjustable friction saver (code 33002, 32152) but are also sold alone in two sizes, small and large (26585, 26584). The variety that broke is polished aluminum (silver in color) and without any logo or other markings. This ring also has a faint "casting seam" around the outside edge. http://www.sherrilltree.com/Professional-Gear/Rings/Large-Alum-Ring-828
PLEASE INSPECT life support tools periodically for signs of damage or defect. If you drop (purposefully or by mistake) hardware from height, consider disposing of it permanently as is common in many other life support professions. Hairline cracks in metal can be difficult to detect with the naked eye.
Given the circumstances, and even without a recall, SherrillTree will voluntarily replace any SherrillTree-supplied product having the above-described ring with a more clearly marked and certified variation as soon as they come available. Please mail your polished aluminum ring or ring-attached splice to;
Ring replacement
SherrillTree
200 Seneca Rd.
Greensboro, NC 27406
(please include your return address and telephone number inside the package)
Further details to be posted (within this thread) as soon as available. We sincerely regret any inconvenience or anxiety this is certain to cause.
Tobe Sherrill
I was just informed that an aluminum ring that we splice into an adjustable friction saver has broken. No one was hurt. Without the broken parts in hand we have yet to conclude whether the ring was abused, defective or of substandard materials, but the worst is to be expected.
All we do know is that the ring WAS NOT MADE or supplied by Buckingham, Petzl or DMM. From a photo that I've seen, the ring appears to match what we have in stock from Kong. If, in the coming weeks it proves out that the ring was defective or of substandard materials there will most likely be a recall issued by the manufacturer.
The ring mentioned is most commonly spliced into our adjustable friction saver (code 33002, 32152) but are also sold alone in two sizes, small and large (26585, 26584). The variety that broke is polished aluminum (silver in color) and without any logo or other markings. This ring also has a faint "casting seam" around the outside edge. http://www.sherrilltree.com/Professional-Gear/Rings/Large-Alum-Ring-828
PLEASE INSPECT life support tools periodically for signs of damage or defect. If you drop (purposefully or by mistake) hardware from height, consider disposing of it permanently as is common in many other life support professions. Hairline cracks in metal can be difficult to detect with the naked eye.
Given the circumstances, and even without a recall, SherrillTree will voluntarily replace any SherrillTree-supplied product having the above-described ring with a more clearly marked and certified variation as soon as they come available. Please mail your polished aluminum ring or ring-attached splice to;
Ring replacement
SherrillTree
200 Seneca Rd.
Greensboro, NC 27406
(please include your return address and telephone number inside the package)
Further details to be posted (within this thread) as soon as available. We sincerely regret any inconvenience or anxiety this is certain to cause.
Tobe Sherrill
