thattreeguy
TreeHouser
Has anyone been unhappy with their dealings with wesspur machine sales?
I've bought 4 chippers thru them, used, sight unseen. Everything has been fine until my last purchase.
I bought a chip rig that they claimed was work ready, except there was no smog equip...ok no big deal....sales dept says hey our guys checked it out its great..blah blah blah, I even asked if theyd get the vinyl off so i could take it out directly to the fires up here...sure we can do that....b s
I dont know in who's world work ready means.....wont pass bit inspection....no locks on tool boxes no washers, no defroster, brake leaks etc.....a couple grand of nickle and dime stuff,
After all day traveling thru 2 airports with a 6 month old and my wife, we are met by a very late ... overly talkative about the lord fella, who tells us how great all is...its close to dark, we're tired, kid screamin.
so i pick up the truck, and they knock $500 off for my travel, and the door handle dont open from inside...ok well it looks pretty good except for a few things.(should have left right there) hmm where to go
so i took delivery based on wesspurs sales reps word . my regular sales guy even vouched for him.
oh how i wish i hadnt
this truck is a p o s and so i called to find out w t f , whats the deal.
oh they fired the sales guy for lack of integrity...seems he had a stumpin business on the side with the demo truck and demo grinders.
even though they admit he was fired for doing them wrong , they wont make it right with me,
I spoke with the owner of wesspur...nice enough guy....all i got from him was sorry, how can we make it right.
take the truck back or chip in to fix a grand or so of the nickle and dime stuff so i can be legal on the road.
hey even just what was made on their commision which was a grand..lets be fair we both screwed up. i should have left, but i didnt really know what else to do, (1 way flight kid wife etc...the thoughts of ahh its nickle and dime stuff i can fix it) and they lied.
so in the end they will do nothing.
my sale guy from previous who vouched for them feels bad but its not his outfit, the owner feels bad,
but feeling bad does not make up for having a client break down in oregon with an electric short, and a kid in the truck.
now dmv wont let me register in ca, oh they took all my money...but no plate for me and no more temp registration.until it passes bit and smog.
oh and cdf wouldnt let it roll out to the fires either. no $$$ for me and my chipper with out a truck.
so they have washed their hands of me,
oh side note..i needed knives anvil and other bandit parts sent to me asap bandit wont ship to ca without going thru a dealer...
wesspurs parts guy sent all the stuff for a machine i dont have
and i gave him the serial # and all the info about the machine i bought from them
he made up for it though...told my wife bad jokes for an hour on the phone, meanwhile i was up all hours grinding an old anvil and knives and jimmy riggin the exhaust clamps tight to get thru my job.....hmm an hour of jokes in trade for about 4 hours of my time and slower production on my site....i found out later he was fired too.
in short watch out for wesspur, they are having problems and arent willing to be held accountable or accept accountability for their employees actions.
I've bought 4 chippers thru them, used, sight unseen. Everything has been fine until my last purchase.
I bought a chip rig that they claimed was work ready, except there was no smog equip...ok no big deal....sales dept says hey our guys checked it out its great..blah blah blah, I even asked if theyd get the vinyl off so i could take it out directly to the fires up here...sure we can do that....b s
I dont know in who's world work ready means.....wont pass bit inspection....no locks on tool boxes no washers, no defroster, brake leaks etc.....a couple grand of nickle and dime stuff,
After all day traveling thru 2 airports with a 6 month old and my wife, we are met by a very late ... overly talkative about the lord fella, who tells us how great all is...its close to dark, we're tired, kid screamin.
so i pick up the truck, and they knock $500 off for my travel, and the door handle dont open from inside...ok well it looks pretty good except for a few things.(should have left right there) hmm where to go
so i took delivery based on wesspurs sales reps word . my regular sales guy even vouched for him.
oh how i wish i hadnt
this truck is a p o s and so i called to find out w t f , whats the deal.
oh they fired the sales guy for lack of integrity...seems he had a stumpin business on the side with the demo truck and demo grinders.
even though they admit he was fired for doing them wrong , they wont make it right with me,
I spoke with the owner of wesspur...nice enough guy....all i got from him was sorry, how can we make it right.
take the truck back or chip in to fix a grand or so of the nickle and dime stuff so i can be legal on the road.
hey even just what was made on their commision which was a grand..lets be fair we both screwed up. i should have left, but i didnt really know what else to do, (1 way flight kid wife etc...the thoughts of ahh its nickle and dime stuff i can fix it) and they lied.
so in the end they will do nothing.
my sale guy from previous who vouched for them feels bad but its not his outfit, the owner feels bad,
but feeling bad does not make up for having a client break down in oregon with an electric short, and a kid in the truck.
now dmv wont let me register in ca, oh they took all my money...but no plate for me and no more temp registration.until it passes bit and smog.
oh and cdf wouldnt let it roll out to the fires either. no $$$ for me and my chipper with out a truck.
so they have washed their hands of me,
oh side note..i needed knives anvil and other bandit parts sent to me asap bandit wont ship to ca without going thru a dealer...
wesspurs parts guy sent all the stuff for a machine i dont have
and i gave him the serial # and all the info about the machine i bought from them
he made up for it though...told my wife bad jokes for an hour on the phone, meanwhile i was up all hours grinding an old anvil and knives and jimmy riggin the exhaust clamps tight to get thru my job.....hmm an hour of jokes in trade for about 4 hours of my time and slower production on my site....i found out later he was fired too.
in short watch out for wesspur, they are having problems and arent willing to be held accountable or accept accountability for their employees actions.
