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  1. treesmith

    How do you deal with customers that refuse to pay?

    If I'm really in doubt, I'll ask for the downpayment in cash. When they count out a stack of Bennies on your truck hood, you know they mean business....
  2. treesmith

    How do you deal with customers that refuse to pay?

    The three most dreaded/dangerous words on a job....”While you’re here....” A friend of mine was doing a canopy raise for a lady 25 years ago. “While you’re there....could you cut off that one on the left? It looks a little low....” (He cut that one.) “Well since you’re up there, that one looks a...
  3. treesmith

    How do you deal with customers that refuse to pay?

    I have only taken two or three jobs in 35 years where I was leery of getting paid. It’s on those that I ask for a downpayment (25%-50%).
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