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I graphite my biners when they get a little age on them. I graphite all kinds of stuff actually. I just use a pencil. Depending on what I'm doing, I'll either "color" the surface, or file a bunch off and drop it in. For door locks, I file a bunch on a piece of paper, fold it into a V, then blow...

What happens when you try to use it? I'm not familiar with DMM biners. edit: I'd try contacting DMM for a RMA.