Very well could be the user. How’s the weather where you are? Mostly cold? We have very hot and humid summers. My saddle gets soaked in 20 minutes. I inspect for corrosion frequently due to all the salty sweat it comes into contact with.
I suppose it needs to be checked for corrosion AND proper torque. Maybe the gentleman with the problem had an over torqued bolt that was weakened by corrosion due to sweat (saltwater). 🤷♂️
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