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Doesn’t have the same ring to it in French. I take doing freebies/extras on a case by case basis. I don’t care for clients telling me how easy/quick it’ll be.

There is a technique clients use to talk down the extra so the price will be negligible. Phrases like: Shin up there and knock the top out of that tree (meaning a full reduction in height and width) Get that one branch off the tree over the neighbour’s would you? (once you’re up the tree...

Customer after I cut down a dying tree: “was the tree in a bad condition?” Me: “well it is now” Every. Single. Time.

Maybe he genuinely wanted to be like you! And you crushed his hopes with your cynicism, you heartless bastard! Anyway, I don't really get why what he was saying was minimizing your work.

"Can you cut it so it doesn't grow so fast" I kid you not.

This ones a bit of a mystery, what exactly was the problem?