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United Postal Service signature confirmation of receipt is a cheap service that carries real benifits of knowing that something was delivered and when also.

Yes. Calls seem quick. Letters carry legal weight and are known to be sent by far fewer people - perhaps the more dedicated/committed......

Big bonus to Toro Corporate if your willing to keep a lot of negative stuff out of social media about it. They should handle it for joe blow, for you they should do it all the quicker before it costs them two or twenty sales. Morbark Corp jumped in and got it done when they became aware...

If Toro/dealer don't jump into it lets talk about social media pressure. You're right....you paid too much to.....

Oh man, that would hurt. You put out money and risked more to solve problems not create new more expensive issues. Sorry to hear that.