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I would also add you get what you pay for..... In my neck of the woods, a tech may make 8.00 per hour and if he's lucky, a commission on items sold. And if you have a commission situation, they are likely to get very distracted by incoming customers and lose track of where they were whilst...

And welcome to the Tree House Bruiser:D

I go through it here too Bruiser. One store is crap, the next store is crap, next store somewhat better than average. Progressively further away from me I might add. Part of me loves the Stihl product, the other part of me is about had it. So you ain't the only one. You will notice a lil thread...