I'm not familiar with that tree. I suspect it'll come back after having the ends removed, but I would be nervous doing it for someone else without knowing for sure. I can only vouch for box and yew.
I hear you on the reason why you'd do the job. I probably would also, but that isn't something...
Tell them that's the landscaper's job :^P
I've done yew and boxwood by just giving them a haircut. The way I do it, they look a little ugly for awhile(I don't care), but they rebound in full force(unfortunately). Dunno about those specifically, but I can recommend against a chainsaw. It...
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