How Do You Respond?

Chris's answer is thoughtful and no doubt true, but it seems a tad too polished like it has been said many times before. Could have a negative effect. I agree with Mick in a sense about wasting words, or a least keeping it simple, like saying that price generally equates with quality of work, and a potential customer has to decide what is right for them. Give your card and leave looking like you have important things to take care of. Que sera, sera.....
 
I've used Chris's words in email comms with custys and so far, I'm batting 1000%. But live and in person I could never remember all that. For those times, the "price generally equates with quality of work" idea is good.
 
This a great thread, each outfit will vary but I've realised a few things and try to keep them in mind when bidding. My city is a rich city and real estate prices have been blown through the roof almost to the point where whole generations are now locked out of owning a home - I now keep that in mind and price accordingly. I also try as much as possible not to bid based on best case scenarios and allow a buffer in case the job runs overtime. I find it objectionable to run my crew into the ground for the sake of better pricing and will convey that to prospective clients. Being a small outfit the larger jobs can be difficult to price competetively, I will sometimes refer them to a larger outfit (mostly if an existing client) in order to maintain a long term relationship and referals etc for the more everyday type jobs and it seems to work fine.
 
I've used Chris's words in email comms with custys and so far, I'm batting 1000%. But live and in person I could never remember all that. For those times, the "price generally equates with quality of work" idea is good.

Still batting 1000 using Chris's words from post #3. Just saying in case other folks would be interested to try it. It not only totally shuts down a custy's efforts to be a little cheap, they leave feeling good about their choice to use you.:drink:

Sure wish our old buddy Chris would check in, hope all is well with him.
 
Still batting 1000 with Tuck's pitch. Been using it on tougher and tougher sells, it hasn't failed. Last nite I used it on the toughest one so far, fairly small ($1250) job (usually I use it on big jobs) that I wanted cuz it would be a nice easy local fill in type job, gave the guy the price, he said he had someone for $1000.00, I gave him the pitch and went down to $1150 (I figured I could make money at $1000 or more), he said do it. This is the first time Ive lowered a price while using the pitch, but still regularly get hired at a higher price than some competitor is charging while using it.

My wife texted me that I got the job, she says the "guy who came up with that verbiage is a genius". I said, yeah he is.

Here's to Tuck :drink:
 
How do you respond?


"Wow thats a lot, the other guy was half". Regarding the response after just handing over a bid.

8)

Next time you can say....(Using very deep voice like a pornstar)

"Madame .... ( groan) if the price is so important for you I can reduce it. Only one problem using cheap technology... We will not be able to guarantee your property preservation. But do not worry about that too much сheap public liability insurance cover up to 75% of any possible damage."

Believe me it works
 
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