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It seems like it could depend on your particular niche. Is customer retention more important for your business, or is getting new customers all of the time?

Look on the bright side of life, getting ten off the first time. Presuming that everyone is treated the same in that regard, it doesn't seem unfair. Continuing clients probably feel the service is worth the regular price, and it's always great when you can swing customers away from only seeing...

Rajan, are a lot of your customers more than first timers. I mean you work for them more times than once?

Ha. The priest would be really hurt if I refused to translate his emails from his nightclub foreign girl fiends. He can relax though, I don't plan to make any further issue out of it.

I had a temple job to remove a very large dead Pine. I always get their work, being friends with the priest. Got a call the night before from the congregation representative that the city would be doing it for free, so don't bother to come. i told them that not only are they rather...

I have another generalization about people that are better off, they get up earlier. I used to note that heading into San Francisco from the outer commuter areas, there were better cars on the road during the very early morning hours. I think it is the old eager beaver thing. Some folks are...

Who is talking about jerks? My post was talking about working for good people and the satisfaction that comes from that, and how it would be cool if that kind of thing could be represented by the average person. You are going to get cancer man, being so damn negative all the time. Try to...

True, people are free to choose who they want to work for them, that is the bottom line. Break it down to "old money" and "new money" and you can see some differences, ways to describe people that were born into having a degree of or lots of affluence, and those folks that were of more common...

Seems like loyalty is going down the tubes in some neighborhoods. A good customer from the past and they hire someone cheap passing though town. Bloody shame, Willard.

Work your ass off and trust why you got into it in the first place. Most people don't really know how much effort they can extend until they force themselves and push their boundaries. It's beyond just the idea. Things will get easier if you tell yourself that it will in ten years, then when...

I agree with Squish. What cheap may do for you in getting started is one thing, but what it does for the trade as a whole is another. Give potential customers the idea that less is all that they should really need to pay, opens the door to individuals or companies that will provide that, but...

Towels.

He must be one of those numbskulls that likes it. I know a few. :lol:

Maybe start accumulating the equipment that you will need. You don't have to be using it, but preparing for when you want to take the plunge. Days off at your other job can be doing your own work, more and more phasing into it and minimizing your risk by already having some client connections...