If the imbalance is very bad then OTG has point. We all know that the more buds the better, unless the buds are not functioning well. Water movement is more key than hormone movement imo. The general arbo rule not to prune definitely has exceptions, informed by horticulture.
see ASHS for...
Does city ordinance allow reduction? The species responds well to pollarding, but with those trees raised so hard already, a light reduction/thinning may be the most they can handle now but maybe heavier in winter. assuming the mall does not have budget for annual de-sprouting to maintain...
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