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Ideally ... never. I prefer not to answer calls that have no real purpose. If I have the info requested, which is the estimate, all that's really needed is for me to call and hire them or not. But I can understand where someone might be curious whether they are out of the loop so they don't...

Typically I don't followup on estimates. Partly because more than 75% of the ones I provide are accepted anyway. But also because I prefer to leave it in their hands. It seems if I take work from people who all have the initiative to get back to me on their own, it's indicative of folks who may...