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Certified mail with signature required. In general I am the go between as a neutral party so to speak. Sometimes it’s entertaining listening to either side call the other an asshole. Me “ Sounds great now just sign here please”. “Oh that!? It’s just a release holding me harmless because you two...

I have yet to have a customer who wasn’t going to pay for the whole clean up if it crossed lot lines. But in general I steer clear of boarder wars. All parties agree in writing or me no cut nutting.