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Yes. There comes a point when you don't ask, you tell. The problem might be that Nick has done too much asking and now they know they are in charge. Now, they are probably standing their ground. Next time, walk in and politely explain how things will be handled. Don't ask. Tell. If politely...

I'd be heated. Really heated. That's bullshit. Take them to small claims court if you have the spare time. Im shocked that Morbark rolls like that.

Im just going to lay it on the line here. They're giving you the run around because you are being a wimp. You bought a brand new machine, that failed quickly, and have allowed them to call all the shots since then. I cant think of any other way to say it. You need to step up to the plate and...

Go directly to Morbark. Your dealer is giving you the run around so they don't have to bother with it.

At 45 hours I'd be dropping it off at the dealer and leaving my number for them to call me when its finished. Anything less is unacceptable.

Ive used the lucas and Amsoil grease on skidders. The Lucas grease hangs on for a good bit. John Deere brand Moly grease is damned good stuff too. At 45 hours on the machine, grease was not the issue at all. I will bet my last dollar on that. That's a manufacturing flaw.