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Made the call. One other estimate to be had. Spoke to wife, who I did not meet with at the estimate. We discussed options and reasons why I am leaving away from height reduction. She has been doing research online and my logic and reasoning coincided with the facts she has gathered about basic...

It does say a lot. IMO, people often want the comfort of hiring what is considered to be a company of high demand. Lousy companies aren't in high demand. Good companies get slow at some point, typically, but that's in house business. In the dead of winter, I don't lie and put on a show that Im...

Yes, cold calls do give that impression. Ive asked scores of people their take on being cold called. People outside the business. As I said, years ago, I was very curious about it and wanted to gather a general feel for the practice. You don't use the words "Im hungry", but that's what they get...

Would it be wise to ask customers to pay you cash only?

Let me elaborate, and take the assholish tone out of my last post. I have, and will most certainly cold call someone I know well if I know they have a pending ideas or something that I asked them to put on hold at the time. That's mostly limited to friends, family, neighbors, and customers Ive...

Keeping track of customers is top notch business, but cold calling when slow aint my scene. That's begging, and they know it.

No way. Not dropping prices. I charge fair, and I do my best. Not looking to waste my career by working for competitors rates. Most of them are as broke 20 years into it as the day they started.

I wasn't sweating the loss of work to lower bids. I was just explaining why I haven't had good luck on follow up calls. It always seemed to come down to pricing.

I don't do follow ups. Not because Im against them. Ive tracked my leads and these days Im running on close to 85% repeat work/strong referrals. Im operating on an additional 5% volume of referrals from other tree companies. I could go and follow up with my random estimates from joe schmoe but...

I know its been spoken of before, nut didn't know how to find the thread. Wanted to spark fresh discussion and get some chiming in from newer members.

Who does it? How well is it received? Does it close more deals? I don't do it. But Im curious about the flip side of the coin, and how it all works.