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HUGE UPDATE!!! First off- pardon the delayed response. I was hoping to make a vid showing things- but it keeps not happening- so I'll type it out. As mentioned- Craig from Direct Edge called me up and said he'd take care of it. He came to out jobsite in Hollywood 2 days later, left a brand...

Toolbox is bolted on. On my chipper I replaced it with a metal on. I'm not going AWOL with this chipper. Mine is a sexier color and has a bigger Diesel engine. This one sure is shiny tho! love nick

They swapped out the chipper today. Came to the jobsite, swapped machines and off they went. love nick

Update: Craig from Direct Edge has made arrangements to come to our jobsite in Hollywood tomorrow to pick up our chipper and leave a loaner while mine gets fixed. I'll report back. love nick

"Have you ever heard of NICK FROM WISCONSIN?!?!?!" Haha love nick

I can say that all day yesterday and today I've been getting calls, texts, Facebook messages, PMs here, and more regarding this. The most important of them is that today Craig from Direct Edge called to say they will take care of it, fix the probs that need fixing, transit the vehicle there...

Couple weeks ago we did this quirky job at a preschool. 60' tall pine tree had dropped cones on a couple kids. They wanted the cones removed. I have a price and got the job. The guys texted me mid day saying a cone had bounced to where the toys were moved and had broken a toy table. I...

Of course. I'm curious about his thoughts. love nick

I just looked through my emails and it looks like it was actually pretty quick from when we gave the thumbs-up on the purchase until we had the machine. In my mind it took FOREVER but it was because it got extended a few days in transit (no biggy) and I was anxious to get it so it SEEMED like it...

Let's say you guys called your local dealer or went in and told them you were ready to pull the trigger on a machine that they didn't have in stock. How long would it be before you had the machine hooked up to the back of your truck?

I agree. But how about on the dealer-caused damage. Even though it's not part of the original deal, I think they SHOULD be expected to do it for probs they caused.

Carl you made a lot of good points. Some I agree with. Some I don't. I'm gonna try to hit them all. Greasing being subjective: this part annoys me. I know things are subjective. Even with a car it's subjective- but you can talk to a few mechanics and eventually you'll realize- if you're scared...

Basically what it boils down to is: I need the chipper. When we got it back, the very next day is when I noticed the new issues. (Bent pin bracket, bent cover). I called the dealer. He said "bring it by". I just didn't have the time for it. He made a good point of "what do you expect me to do...

I have a feeling if I stopped being involved now, one of y'all would come here and strangle ME as a result! love nick

Accidentally double posted

ME TOO!!!! Just got off the phone with Suzanne. She was nice. I'm sending the video directly to them (they couldn't see it on their end) She did mention she got cussed out by someone about this. I know we are fired up about this- but it might be best to save the passion for the folks that...

This is awesome. At a client property right now. Will call after. love nick

Here it is. Would love to see what y'all think about each part. I have high expectations, so not sure if they are unreasonable- but I'm sure y'all you will do a good job letting me know if I am! <iframe width="560" height="315" src="//www.youtube.com/embed/7YrJqTIZ_9A" frameborder="0"...

The vid had been made. Will upload to YouTube when I get to wifi area love nick

Emr- I'm sure they would look at it. They told me flat out they don't do loaners. I've got to weigh the cost of a days labor for a guy to drive it out there, come back, then go back and get it. They won't give the loaner. It's not what they do. This is worth sharing with morbark. Let me get...