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Whatever works for you, I've always found emails easier to ignore than a posted bill, But easier to pay if they put the bank details on the email, world is changing, that's for sure

See it as a sign of your success! Seriously, I didn't mean it to sound like I am the master of business, the last three years receipts are in the glove compartments of the vans. But, knocking on the clients doors at the end, asking if everything's ok and shutting up for 5 seconds can pay dividends.

I guess a lot depends on your size of customer. I deal mostly with private individuals (by choice) maybe subconsciously I've developed techniques for getting the cheque on the day. Maybe 90pc pay at the end. (Obviously it helps if they're there!) Keeping an invoice book in the truck helps. What...