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You run thru lots of chain. Lots of residential cutting tend to increase filing and object discovering.

I get parts next day if they are in stock here in Sweden and two day's if they are in stock in Europe. Normally If I have the stuff, I fix the saw while customer wait or he gets a loaner/demo and pick it up at the end of day or next morning on the way to work.

But if they can get what you want, why not let them?

I service all but those who by new saws on internet rather than here. If I can't be there to set it up right, I can't be there to fix the problems. If it is bought on internet, they can deal with the issues from it there too.

Before most went to dealer said what they needed saw for and left with a saw dealer thought was appropriate. Good dealer, good purchase. Now many buy from Internet and supermarkets were they don't have this privilege of getting help from these guy's. It sets higher demands on the buyer and the...

That is good. Do you know what it cost you to have the saws? That is what I intended this thread to be about. I know it is not important for a variety of reasons, but some need to keep track of costs and chase the $€£ were they can. There is always something you can do to make sure you get the...

That point is not the same for all. A lot of factors are to consider in this and giving it some thought will often pay off. To do that you need to know about how much you spend on what.

Money making is a different ballgame. I have 700 saws in collection, another 200 doubles and 2-300 in parts. This don't make me any money. (Hoping to reduce the number of saws extra and in parts to get others I don't have.) If you use saws to make money the picture of cost effectivity looks...

Those that do should support them and stick as much business they can there instead of searching web. Buy it on Internet, service on Internet. Not as easy as most think. Purchase of a saw is not much in the big context. Better support someone you get help from another day.

For me it is not so important to see the numbers, I know what this can do and how much help it is to put things in perspective. As example: It is far more to be saved on maintenance, service and fuel by choosing saw more carefully. A lot better to loan/rent a saw from dealer if you only use it...

There is not many that keep track of what it costs and what could be different. One firewood producer here cut his service costs in half when he got a 7900 and put his 576 on the shelf.

There are plenty of those around....

Costs are very different depending on region as I understand it. Regulations, laws and standards vary a lot as well. Fuel prices here is silly in comparison to US and of crappy quality here so commersial gas from stations are not a option here. Choosing products and learning how to take care...

100£ is not 1000SEK That is very cheep for a 066... Here you would pay 8-9000SEK for this saw 15 years ago.

Sure. A customer I have spent almost 120 000SEK on saws and services with weekly visits to saw shop for repairs and parts. The past two years we reduced that to 45 000SEK and one service/year. He spends very little time on his saws compared to before and no lost work time to go to dealer and...

For my regular custemers I will say no. They usually ask how to best do it and have it done before arrival or do it here. I do it for a few of them as my hrs rate is cheaper than theirs and I do it better than them. For the runabout "cheep repair seekers" they get hour rate if I think it is in...

We do our books yearly so it is natural to think of yearly costs. I think you base most financial thoughts of as we do here I think. Yearly income etc,,, So what does it cost you to run them a year? That is what most don't know or have interest to see. Saw purchse is not among the bigger posts...

Is this something that you keep track of? I had a hard time getting actual figures out of my customers what they spent on saws a year. I got some to add it up and we compared notes on what we discovered. Not easiest thing to do for all I guess, but for those running saws professionally it is a...