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Rajan, do they present the coupon up front or do they wait until they get a price and then present it? If the coupon is presented up front it just seems like most companies will figure the difference back into the bid, therefore making the coupon a bunch of bs.

I have never understood coupons in this industry.

Carl has given some great advice. One important thing I would add is to make sure you keep your books, and keep your books well. At the very basic level, record and track all of your revenue and all of your expenses. You should know where every penny is at all times. The more aggressive and...