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Mind you, our contract does state that the client is responsible for property lines and getting permission, but I had a client get verbal permission from the owner who died. The person who inherited the land sued my client for the work we did. We didn't catch any trouble, but I got a little more...

We always get written permission to cross property lines, even for cleanup. Especially with boundary trees (jointly owned) but usually with border (near the line) trees. We have a letter template and I have a line item that has a prefilled description for quotes which helps explain to the...