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Listen and look. Compliment them on how their property and how it looks. They may have had a big hand in it. Maybe sweat equity. You'll know the crusty a lot just by how they keep things and what they tell you. You see a tree properly pruned? Compliment it and point it out, even if you had no...

I recommend you carry a planner calender book, besides your electronic calender on a pad. Make sure they can see your bookings when they ask when you are available to do the work. Bookings sell more bookings. You become a commodity. Desirable. You are obviously a value at your price if you are...