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Sean, I think its fine it be hated, by the way. I suppose what I meant to say was they would hate me and not invite me to come and work- the being hated part wouldn't bother me. Cheers

Nothing else to do but rise to the challenge, I can handle this if it only happens twice or so a year- fingers crossed. I couldn't make that work, they'll hate me for saying that. I can't do that either, what I meant more so was trying to schedule small pissy jobs together where all the...

I think this is related to this thread- its happened to me twice in the last week and its likely that its just a random coincidence. But, if its something that you other guys have dealt with on a semi regular basis then I'm wondering if there could be way to prevent it. last minute variations...

Correct Sean, like most small setups there is no separate salesman doing my bids, it's definately important for most homeowners but not that uncommon around here either. One drawback could be that the dedicated salesman will have more time to spend at bids and go into further detail- not always...

I like it, it's crafty. My challenge will be incorporating it into the discussion without appearing to be getting ahead of myself, should be able to manage.

I'm thinking of asking clients how flexible they would be in terms of scheduling work before pricing... it can become an issue for my setup if clients want to be able to pick and choose the exact day and time we work, especially for the small jobs. On the flipside, this could set me apart from...

I wont totally derail here but would most people agree reputation means way less in the big city market??? That being said I wouldn't handle a neg review online very well at all. Having the minimum call fee on the quote seems the way to go, simple and efficient way of protecting your interests.